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FAQ

Baby Bath

What products are included in the ShuShu Babies Baby Bath collection?

The Baby Bath collection includes baby soaps, 2-in-1 shampoo & body washes, natural ubtan powder, and gentle bath essentials specially designed for babies’ delicate skin and hair.

Are ShuShu Babies baby bath products safe for newborns?

Yes, ShuShu Babies baby bath products are made with mild, baby-friendly ingredients that are gentle on newborn and sensitive skin. Several formulations are fragrance-free and hypoallergenic for extra gentle care.

Are the baby bath products free from harsh chemicals?

Yes, the products are formulated without harsh chemicals such as parabens and sulfates. They use naturally derived and Ayurvedic ingredients to cleanse gently without irritating baby skin.

Which baby wash is best for sensitive skin?

The Fragrance-Free 2-in-1 Shampoo & Body Wash with Ashwagandha & Aloe is ideal for babies with delicate or sensitive skin because it offers gentle cleansing without artificial fragrance.

Can I use the shampoo and body wash every day?

Yes, ShuShu Babies shampoo and body wash formulas are mild enough for regular use and help cleanse without stripping away the skin’s natural moisture.

What natural ingredients are used in the Baby Bath range?

The collection includes nourishing ingredients such as aloe vera, ashwagandha, argan oil, lavender, coconut oil, almond oil, green tea, manjistha, and neem.

Baby Shampoos

Are your products safe for infants?

Yes! We have designed our best ayurvedic shampoo for baby to be gentle on newborns' skins right from their first day.

Can I wash my baby's hair daily using your shampoos?

Our shampoos are mild enough to use daily, but we recommend two or three times a week for balance purposes, depending on the baby's age.

Baby Soaps

Does your Ayurvedic baby soap have any harsh chemicals or fake scents?

No. Our Ayurvedic baby soaps are free from any added chemicals, fake scents, parabens, sulfates, and other dangerous substances. We strive to keep our products as natural and pure as possible to ensure your child remains safe and healthy.

How often should Ayurvedic baby soap be used on your baby's skin?

You can use our Ayurvedic baby soap in India daily without experiencing any negative side effects. Cleanse your child's skin comfortably during their bath with them. But if the newborn has delicate hide, for example, you will need to use this cleansing agent once every two days or as a physician advises.

Which soap is best for kids?

Made with completely natural, plant-based ingredients, this soap bar is ideal for children with sensitive or allergy-prone skin. ShuShu Babies Soap Bar is free from artificial fragrances, parabens, and sulfates—making it a safe and eco-friendly choice.

Which soap is best for baby skin?

Specially designed for babies, this soap offers a mild, tear-free formula that cleanses without drying out the skin. It’s perfect for everyday use and suitable for even the most delicate baby skin.

Which soap is best for a newborn baby?

For a newborn baby, the best soap should be extremely gentle, free from harsh chemicals, and safe for ultra-sensitive skin. Among the three options—Baby Bear Soap, Cuddly Bear Soap, and Natural Kids Soap Bar—each provides gentle care for young skin.

Baby Skincare

What products are included in the ShuShu Babies Baby Skin collection?

The Baby Skin collection includes baby lotions, massage oils, baby powders, sunscreen, soaps, and hair oils specially designed for delicate baby skin and scalp care.

Are ShuShu Babies baby skincare products safe for newborns?

Yes, ShuShu Babies baby skincare products are formulated with gentle, baby-safe ingredients suitable for newborns, infants, and toddlers. Many products are hypoallergenic and dermatologist tested for sensitive skin.

Are the baby skin products free from harmful chemicals?

Yes, ShuShu Babies products are made without harsh chemicals like parabens, sulfates, silicones, and artificial additives. The formulations focus on natural and Ayurvedic ingredients for safer baby skincare.

Which lotion is best for babies with sensitive skin?

The Fragrance-Free Face & Body Lotion with Shea & Ashwagandha is ideal for babies with delicate or sensitive skin because it provides gentle hydration without added fragrance.

Can I use baby lotion every day on my baby’s skin?

Yes, daily moisturizing helps maintain soft, hydrated skin and supports the baby’s natural skin barrier, especially after bathing.

What natural ingredients are used in the Baby Skin collection?

The collection includes nourishing ingredients like shea butter, aloe vera, chamomile, turmeric, avocado oil, almond oil, ashwagandha, argan oil, and coconut oil.

Baby Lotions

What products are available in the ShuShu Babies Baby Lotion collection?

The Baby Lotion collection includes gentle face & body lotions specially formulated for babies’ delicate skin, including Fragrance-Free, Calming Lavender, and Orange & Mandarin variants.

Are ShuShu Babies baby lotions safe for newborns?

Yes, ShuShu Babies baby lotions are designed with gentle, baby-safe ingredients suitable for newborns, infants, and toddlers. The formulations are created specifically for delicate and sensitive baby skin.

Which baby lotion is best for sensitive skin?

The Fragrance-Free Face & Body Lotion with Shea & Ashwagandha is ideal for sensitive and allergy-prone skin because it is hypoallergenic and free from added fragrance.

Are ShuShu Babies lotions free from harmful chemicals?

Yes, the lotions are formulated without parabens, sulfates, dyes, silicones, and other harsh chemicals, making them gentle for everyday use on babies’ skin.

What natural ingredients are used in the baby lotions?

The lotions include nourishing ingredients like shea butter, aloe vera, chamomile, turmeric, ashwagandha, coconut oil, almond oil, and natural plant extracts to help moisturize and soothe baby skin.

Can I use baby lotion every day?

Yes, daily moisturizing is recommended to help maintain soft, hydrated skin and support the baby’s natural moisture barrier, especially after bath time.

Which lotion is best for dry baby skin?

The Calming Lavender Face & Body Lotion with Shea & Chamomile and the Fragrance-Free Lotion are excellent for helping soothe and hydrate dry or flaky baby skin.

Baby Powder (Talc-Free)

Is ShuShu Babies baby powder talc-free?

Yes, ShuShu Babies Baby Powder is completely talc-free and uses arrowroot powder as a gentle natural alternative for absorbing moisture and keeping baby skin fresh and dry.

Is the baby powder safe for newborns and sensitive skin?

Yes, the baby powder is formulated specifically for delicate baby skin and is designed to be gentle, hypoallergenic, and suitable for sensitive skin.

What are the benefits of using talc-free baby powder?

Talc-free baby powder helps absorb excess moisture, reduce friction, and keep the skin dry without the concerns associated with traditional talcum powder.

What natural ingredients are used in ShuShu Babies Baby Powder?

The powder includes ingredients such as arrowroot powder, shankhapushpi, ashwagandha, saffron powder, oatmeal powder, rose petal powder, and rose oil.

Can baby powder help prevent diaper rash?

Baby powder may help keep the diaper area dry by absorbing moisture, which can reduce discomfort caused by sweat and friction.

Baby Oil & Massage

What products are included in the ShuShu Babies Baby Oil collection?

The Baby Oil collection includes nourishing options like Natural Champi Hair Oil (with avocado, amla & almond) and Gently Nourishing Body Massage Oil for babies and kids. These are designed for hair nourishment and full-body massage care.

What is baby oil used for?

Baby oil is used to nourish and moisturize a baby’s delicate skin and scalp. It helps in gentle massage routines, improves skin softness, and supports bonding time between parents and babies.

Can I use ShuShu Babies baby oil daily?

Yes, both hair oil and massage oil from ShuShu Babies can be used regularly as part of a daily or weekly routine. Gentle massage with oil helps keep skin hydrated and hair healthy.

Is ShuShu Babies baby oil safe for newborns?

Yes, the body massage oil is suitable for babies from birth and is formulated with gentle, natural oils that are safe for delicate newborn skin when used as directed.

What are the benefits of baby massage oil?

Baby massage oil helps moisturize the skin, improves relaxation, supports better sleep, and may promote healthy muscle and bone development through gentle massage.

What are the benefits of using hair oil for kids?

Kids’ hair oil helps nourish the scalp, reduce dryness, strengthen hair roots, and make hair softer and easier to manage while supporting healthy hair growth.

Sunscreen (SPF 30+)

ShuShu Babies Sunscreen SPF 30+ – Gentle Infant & Child Sun Protection

Protecting your baby’s delicate skin from the harsh Indian sun is essential right from an early age. At ShuShu Babies, we’ve developed a baby sunscreen formula that’s specifically tailored to provide broad-spectrum UVA and UVB defence, making it a trusted choice for parents seeking safe, effective infant sun protection.

Key Benefits:
1. Broad-Spectrum SPF 30+ Protection: Shields delicate infant skin from both UVA and UVB rays.
2. Mineral-Rich, Gentle Formulation: Ingredients like Yashad Bhasma and Tankan Bhasma act as natural mineral UV protectors, while Aloe Vera and Cocoa Butter hydrate and soothe.
3. Non-Irritating & Child-Friendly: Free from parabens, sulfates, harsh chemicals, and artificial fragrances.
4. Water-Resistant & Long-Lasting: Ideal for beach days, pool outings, or active outdoor play.
5. Lightweight & Non-Greasy: Absorbs quickly without sticky residue.

Why Sun Protection Matters for Babies

Babies and infants have much thinner, more sensitive skin compared with adults, which makes them more vulnerable to ultraviolet (UV) radiation. In India’s intense sun—especially between 10 am and 4 pm when UV levels are highest—even short exposure without protection can cause sunburn or discomfort. Pediatric guidelines suggest using protective clothing, shade, and a broad-spectrum sunscreen for infants above six months of age as part of a complete sun care routine.

While physical barriers like garments and hats are ideal for newborns under six months, an appropriately formulated newborn-safe sunscreen can be used in unavoidable sun exposure situations.

When and how should I apply sunscreen on my child?

ShuShu Babies Sunscreen SPF 30+ is crafted with gentle, ayurvedic-inspired ingredients. Applying this sunscreen 15 minutes before stepping outdoors creates an effective protective barrier against harmful rays while keeping the skin comfortable and hydrated. Reapply before outdoor playtime, swimming sessions, travel, or prolonged sun exposure to help protect against sunburn, tanning, and heat rashes.

Baby Combos & Gifts

What age group are the Baby Combos designed for?

Our Baby Combos are carefully curated for newborns, infants, and toddlers up to 3 years old, featuring our gentlest, ultra-mild formulations to support developing skin.

Are these combos safe to use on a newborn from day one?

Yes, absolutely. We highly recommend our Fragrance-Free Baby Combos for newborns. They are Ayush-approved, dermatologically tested, and completely free from allergens, artificial fragrances, and harsh chemicals. We insist on doing a patch test to be more careful with babies.

Why should I buy a baby combo instead of single products?

Buying a combo gives you a complete, paediatrician-approved routine (like a Tear-Free Wash + Deep-Hydration Lotion) in a single step. It is also highly cost-effective, saving you up to 20% compared to individual purchases.

Can I send a Baby Combo directly to someone as a birth announcement or baby shower gift?

Yes! Our curated sets make excellent, premium gifts for expecting parents and new moms. Simply enter the recipient's shipping address at checkout, and we will handle the rest.

Will the products in these gift sets cause any skin rashes?

No. Our baby combos utilise pure Ayurvedic and plant-based ingredients like Aloe Vera, Shea Butter, and Chamomile that naturally soothe the skin. They contain zero parabens, silicones, or toxins, making them safe for sensitive, rash-prone skin.

Baby Miniatures

What products are available in the Baby Miniature range?

Our miniature collection features compact versions of essential baby care items, including our 2-in-1 Shampoo & Body Washes, Face & Body Lotions (available in Fragrance-Free, Lavender, and Orange variants), Champi Hair Oil, and specialized Ubtan Powder.

What are the main benefits of buying miniature sizes?

They serve two major purposes: they are completely travel-friendly, fitting easily into any diaper bag for on-the-go use, and they act as a risk-free way to test various blends on your baby's skin before buying full-sized bottles.

Are these miniature formulas safe for newborn babies?

Yes, absolutely. Each mini product is Ayush-approved, dermatologically tested, and formulated with 100% natural, hypoallergenic ingredients specifically designed to support delicate infant skin barriers.

How long does a single 60ml baby miniature product typically last?

Depending on how often it is used, a 60ml miniature lotion or body wash provides roughly 2 to 3 weeks of daily care, making it ideal for family vacations or short trips.

Are the miniature formulas identical to your full-sized products?

Yes. You receive the same premium, clean-label, toxin-free Ayurvedic formulas. The only difference is the compact, travel-friendly bottle sizing.

Kids Bath & Safety

Can children with sensitive skin use your bath products?

That's right, yes. Our bathing soap for kids is kind and safe for all skin types, even the most sensitive ones. We don't use harsh chemicals but focus on natural ingredients to ensure every child has a relaxing bath.

Are there any allergens in your kids' bath products?

It is very unlikely that our kids bath products will contain allergens. All our formulations are hypoallergenic and dermatologist-tested. We always recommend checking the ingredients list if your child has specific allergies.

Do you use any strong chemicals in your products?

No. We only include organic, natural, and wholesome substances when producing our products. All formulations are free of parabens, sulfates, and toxins.

Do you test your products on animals?

Never. We are proud that our business is completely cruelty-free and animal-friendly. None of our products or ingredients are tested on animals.

Kids Shampoos & Conditioners

What products are available in the ShuShu Babies Shampoos & Conditioner collection?

The collection includes gentle shampoos, conditioners, and 2-in-1 shampoo & conditioner products specially formulated for babies and kids. Variants include chocolate, cherry & flaxseed, fragrance-free, and calming lavender formulations.

Are ShuShu Babies shampoos safe for babies and kids?

Yes, ShuShu Babies shampoos and conditioners are specially formulated for delicate baby and kids’ hair and scalp using mild, child-friendly ingredients suitable for regular use.

Are these shampoos sulfate- and paraben-free?

Yes, the shampoos and conditioners are free from harsh chemicals like sulfates, parabens, silicones, and artificial dyes, making them gentle on sensitive scalps.

Which shampoo is best for sensitive scalp and skin?

The Fragrance-Free 2-in-1 Shampoo & Body Wash with Ashwagandha & Aloe is ideal for babies and kids with sensitive scalp and skin because it cleanses gently without added fragrance.

Can ShuShu Babies shampoos be used every day?

Yes, the shampoos are mild enough for regular daily or frequent use and help cleanse hair without stripping away natural moisture.

What natural ingredients are used in the shampoos and conditioners?

The collection includes nourishing ingredients such as aloe vera, argan oil, flaxseed, cherry extract, lavender, almond oil, coconut oil, chamomile, and ashwagandha.

Kids Soaps

Which soap is best for kids?

Made with completely natural, plant-based ingredients, this soap bar is ideal for children with sensitive or allergy-prone skin. ShuShu Babies Soap Bar is free from artificial fragrances, parabens, and sulfates—making it a safe and eco-friendly choice.

How often should Ayurvedic soap be used on your child's skin?

You can use our Ayurvedic soap daily without any negative side effects. Cleanse your child's skin comfortably during their bath with it. For extremely sensitive skin, use every two days or as advised by your doctor.

Does your Ayurvedic soap have any harsh chemicals or artificial scents?

No. Our Ayurvedic soaps are free from any added chemicals, fake scents, parabens, sulfates, and other dangerous substances to keep your child safe and healthy.

Kids Lotions & Creams

Does your cream work on all types of skin?

Yes! Regardless of skin type, even if sensitive, our best body lotion for kids can be used as it is made with a gentle formula that feeds and hydrates the skin without irritation.

How often should I apply the lotion on my child's skin?

Use our kids lotion on your child for daily moisturizing, especially after bath time or whenever their skin feels dry.

What products are available in the ShuShu Babies Kids Lotion collection?

The Kids Lotion collection features the Wild Raspberry Face & Body Lotion for Kids, specially formulated to moisturize and nourish delicate children’s skin.

Is ShuShu Babies Kids Lotion safe for daily use?

Yes, the lotion is designed for everyday use and is made with gentle ingredients suitable for kids’ delicate and sensitive skin.

What natural ingredients are used in the kids lotion?

The lotion includes nourishing ingredients such as shea butter, aloe vera, raspberry extract, coconut oil, and almond oil to help hydrate and protect the skin naturally.

Is the kids lotion suitable for sensitive skin?

Yes, ShuShu Babies lotions are formulated with mild and gentle ingredients that are suitable for sensitive skin and help minimize dryness and irritation.

Does the lotion feel greasy or sticky on the skin?

No, the lotion has a lightweight and quick-absorbing formula that moisturizes deeply without leaving a greasy or sticky residue.

Kids Hair Oil & Scalp Care

Can ShuShu Babies Hair Oil be used on all hair types?

Yes, our kids hair oil can be used on all types of hair—wavy, straight, thick, or thin. It provides the best results for dry, damaged, or frizzy hair, making it soft, sleek, and shiny.

How often should I put ShuShu Babies Hair Oil in my child's hair?

Apply our kids hair oil two to three times every week for best results. Place a small amount on damp or dry hair and gently massage it into the scalp and along the hair ends.

Which hair oil is best for children and toddlers?

Avocado & Gooseberry Natural Champi Hair Oil is an excellent choice. It provides deep nourishment and promotes healthy, strong hair, perfect for delicate scalps and growing kids.

Which hair oil is best for promoting kids' hair growth?

If you're looking to boost hair growth naturally, Avocado & Gooseberry Natural Champi Hair Oil is a great pick. Packed with nutrients, it gently cares for the scalp, strengthens hair from the roots, and supports healthy, thick hair.

What is Champi Hair Oil?

Champi Hair Oil is an all-natural, vegan, and Ayush-approved hair oil that provides gentle scalp nourishment without harmful ingredients. A gentle champi (head massage) helps improve circulation, strengthen hair, and promote restful sleep.

Kids Sunscreen (SPF 30+)

ShuShu Babies Sunscreen SPF 30+ – Infant & Child Sun Protection

Protecting delicate skin from the harsh Indian sun is essential. At ShuShu Babies, we’ve developed an Ayurvedic sunscreen formula that provides broad-spectrum UVA and UVB defence.

Key Benefits:
1. Broad-Spectrum SPF 30+ Protection: Shields skin from both UVA and UVB rays.
2. Mineral UV Defense: Yashad Bhasma and Tankan Bhasma act as natural mineral UV shields while Aloe Vera and Cocoa Butter soothe.
3. Non-Irritating: Zero parabens, sulfates, or artificial perfumes.
4. Water-Resistant & Long-Lasting: Ideal for beach trips, pool sessions, or active sports.
5. Quick-Absorbing: No sticky or greasy residue.

Why is sun protection critical for active children?

Children's skin is more vulnerable to ultraviolet radiation. Especially between 10 am and 4 pm when UV levels peak, even short exposure without protection can cause sunburn or heat rashes. Applying an SPF 30+ sunscreen helps shield against sun damage and pigmentation during school sports, outdoor play, or swimming.

When and how should I apply sunscreen on my child?

Apply ShuShu Babies Sunscreen SPF 30+ 15 minutes before stepping outdoors. Spread an even layer across exposed skin (face, neck, arms, and legs). Reapply every 2 to 3 hours during active outdoor playtime, swimming, or excessive sweating.

Kids Combos & Gift Packs

What are the main benefits of buying a ShuShu Babies Combo pack?

Our combos offer a complete, age-specific routine (like full bath and moisture protection) in one click. Plus, buying a combo is much more economical, saving you up to 20% compared to purchasing individual items.

Are these combos suitable for gifting purposes?

Absolutely. Packed with clean-label, certified natural essentials, our combos make premium, thoughtful gifts for baby showers, toddler birthdays, and school-going kids.

Can I customize the variants inside a combo pack?

Our combos are curated by experts based on specific skin types and age groups. If you want to swap a variant (like trading an Orange lotion for a Lavender one), please reach out to our support team via WhatsApp before ordering.

Do the products in the combo packs have a good shelf life?

Yes. All individual products included in our gift sets and combos come with a fresh shelf life of 24 months from the date of manufacture.

Kids Miniatures & Travel Packs

What are the benefits of buying ShuShu Kids Miniature sizes?

Our 60ml miniature packs are perfect for parents on the go. They easily fit into school backpacks or travel kits, and serve as an affordable, risk-free way to try out a new variant before committing to a full-sized bottle.

Are these miniature bottles travel-friendly and leak-proof?

Yes, absolutely. Each miniature product is designed with a secure, spill-proof cap and sturdy packaging, making them completely safe for road trips, flights, and everyday outings without ruining your bag.

Are the formulas in the mini packs identical to the full-sized versions?

Yes. You get the exact same premium, Ayush-approved, and 100% natural formulation. The only difference is the compact, convenient 60ml bottle size.

How long does a 60ml miniature bottle typically last?

Depending on usage frequency, a single 60ml miniature lotion or wash typically lasts for about 2 to 3 weeks of daily use, making it ideal for family vacations.

Are these miniature packs safe for school-going kids to carry themselves?

Yes. The lightweight, squeeze-friendly bottles are highly manageable for kids aged 5 to 11 to keep in their school bags for quick application after sports, swimming, or handwashing.

Can I buy miniatures as part of a combo or return gift set?

Yes! Our miniatures make excellent, budget-friendly additions to birthday return gift hampers. You can purchase them individually or look at our curated combo tabs to save even more.

Ordering

Do you deliver all over India?

Yes, it’s true we do shop across India and delivery timings may vary from city to city.

What are the delivery charges for my order?

We offer free shipping on orders above 399 and the Flat rate is 60.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

How long does it take to ship an order?

We try to ship the products as soon as we receive your orders. However, at times your delivery may take some time in such case we keep you informed through mails.

How long will it take to deliver my order?

All orders are usually delivered in 4-5 working days for major cities and 7-10 days for remote locations, from the date of order.

What happens if I have entered the wrong address?

We would request you call us on our customer care number immediately so that we can fix the same for you.

Can I ship to multiple addresses at the same time?

Sorry, we are unable to ship to multiple addresses at this time. We recommend you place separate orders for the same.

How can I track my order?

To track your order, you can follow the track shipping link in your confirmation email.. Alternatively, you could mail us your order no. and registered email ID on customercare@shushubabies.com using which you placed your order or call us on +91-9107888838. We will check and revert to you on your order status. Please note we are available Mon-Sat from 9:30am to 6pm (except on Public holidays)

Do you ship to other countries?

International shipping is not available right now.