Frequently Asked Questions

Where is my order?

Enter your tracking number below to track your package.

Please allow 1-3 business days for your order to ship due to processing time. Additionally, you will receive an email with tracking information once your order has been picked up and scanned by the shipping courier.

What is the return policy?

No Returns are accepted for Baby Care products.

For baby Clothing, returns are accepted within 10 days of your order date for orders placed on shushubabies.com and shipping within India. After we receive your returned items, we will process your refund onto your original form of payment. Original shipping and handling fees and “Duties & Taxes Reimbursements” will not be refunded. Please allow 5-10 business days from receipt of your returned item(s) for your refund to post.

Do you offer exchanges?

At this time, we do not offer exchanges.

When will my order be processed?

All orders are processed within approximately 1 to 3 business days after the order is placed. Orders placed on a weekend or holiday will be processed within 1 to 3 business days, Monday through Friday.

Please remember that orders cannot be edited once the process begins. All processing times are estimates and may be subject to change.

How much does the shipping cost?

All orders are free of shipping in India. No Minimum.

×